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Mercure Surabaya

Jl Raya Darmo 68 - 78, 60264 SURABAYA

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Hotel information

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Executive/business floor
  • Coach parking space at hotel
  • Hotel-owned car park
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Whirlpool
  • Fitness centre
  • Outdoor swimming pool
  • Smoke detectors
  • Video surveillance of hallways
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
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Room facilities

  • Room safe
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • Centrally controlled air conditioning
  • Cable TV
  • Satellite TV
  • Voicemail
  • Fax connection
  • DSL/broadband Internet access
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In-house services

  • Multilingual staff on hand 24 hours a day
  • Classic concierge service
  • Express check-out
  • Car rental
  • Porter service
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Hairdresser/barber
  • Laundry service
  • Babysitter
  • Hotel safe
  • Safety deposit boxes at reception
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Style of hotel and ambience

During your stay in the Mercure Surabaya hotel, you can benefit from modern amenities like Wi-Fi access and free parking. All of the rooms are elegantly furnished and in the restaurants, you can enjoy local or Chinese dishes. Additionally, the hotel offers conference rooms and leisure facilities like a gym and a pool.

Hotel data

Hotel built in: 1971, Last complete renovation: 2007, Number of floors: 9, Total number of rooms: 126, Rooms with connecting door: 7, Number of suites (separate rooms): 7, No-smoking room: 30, child-friendly hotel

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Service times


Weekend reception hours

Earliest check-in

Latest check-out

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Location and distance

Jl Raya Darmo 68 - 78, 60264 SURABAYA

Location of hotel

This hotel can be found in the heart of the bustling city of Surabaya. From here, you can easily reach famous sites like the Zoo (3 km) and the Heroes Monument (6 km). Juanda International Airport is located 20 kilometres to the south-east.
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